Privacy policy

Last updated: September 15, 2026

Cartcraft Discoveries operates this store and website, including the related content, features, products, tools, and services available through the website (collectively, the Services). The Services are powered by Shopify, which provides the technology that allows us to operate our online store.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, use our Services, place an order, or communicate with us.

Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have reviewed this Privacy Policy and understand how your information may be collected, used, and disclosed as described below.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be associated with you. Depending on how you interact with our Services, we may collect the following types of information:

Contact information, such as your name, email address, phone number, billing address, and shipping address.
Payment and transaction information, such as payment method, transaction details, payment confirmation, and information needed to process an order.
Order information, including products you purchase, return, exchange, or otherwise request information about.

Communications, including information you provide when contacting us about an order, product, return, shipping issue, or other inquiry.
Device and technical information, such as your IP address, browser type, device information, and network connection details.
Website usage information, including information about how you interact with and navigate our website.

We collect only the information that is relevant to providing and managing our Services and fulfilling our business and legal obligations.

How We Collect Personal Information

We may collect personal information in several ways, including:

Directly from you, such as when you place an order, contact us, or provide information during checkout.
Automatically through the website, including through cookies and similar technologies that help operate and understand the use of our Services.
Through service providers, such as Shopify, payment providers, shipping providers, and other companies that help us operate our store.
From other third parties, where permitted by applicable law and where necessary to provide or support our Services.
How We Use Your Personal Information

We may use personal information for purposes such as:

Processing and Fulfilling Orders

We use information to process payments, complete purchases, prepare and ship orders, provide order updates, and manage returns or exchanges.

Providing Customer Support

We may use your information to respond to questions, resolve order issues, assist with returns or exchanges, and communicate with you about your requests.

Operating and Improving Our Website

Information may be used to maintain, operate, improve, and understand how our website and Services are being used.

Security and Fraud Prevention

We may use information to help protect our Services, verify transactions, identify potentially fraudulent activity, and maintain the security of our store.

Business and Legal Requirements

We may use and retain information when necessary to comply with applicable laws, respond to lawful requests, resolve disputes, enforce our policies, or protect our rights and the rights of others.

Marketing Communications

Where permitted by law and where applicable to our Services, we may use contact information to send promotional communications. You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the message.

How We Share Personal Information

We may share personal information when reasonably necessary to operate our business and provide the Services. This may include sharing information with:

Shopify, which provides the technology and infrastructure used to operate our online store.
Payment providers that process payments and related transactions.
Shipping and fulfillment providers that help deliver orders.
Service providers that assist with areas such as website operation, customer support, technology, analytics, or other business functions.
Third parties when you request or authorize us to share information.
Government authorities or other parties when required by applicable law, legal process, or to protect our rights, customers, or Services.
Relevant parties in connection with a business transaction, such as a merger, acquisition, restructuring, or sale of business assets.

We do not share personal information for purposes unrelated to operating our Services unless permitted or required by applicable law or otherwise authorized by you.

Relationship with Shopify

Our store is hosted and powered by Shopify. Shopify may collect and process information relating to your use of our website and Services in order to provide the technology and services that support our store.

Information submitted through our website may be processed by Shopify and other service providers involved in operating the store, processing payments, fulfilling orders, providing technical services, and supporting other business functions.

For more information about how Shopify handles personal information, please review the Shopify Privacy Policy.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.

Some cookies may be provided by Shopify or third-party services that support our website.

You can manage certain cookie settings through your browser. Disabling cookies may affect some features or functionality of the website.

Third-Party Websites and Links

Our Services may contain links to websites or services operated by third parties. These websites have their own privacy policies and practices.

We are not responsible for the privacy, security, content, or practices of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

Children's Privacy

Our Services are not directed toward children who are not legally permitted to make purchases or provide personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us, please contact us using the information below so that we can review the request and take appropriate action where required.

Security and Retention

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no method of transmitting or storing information can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing Services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information. These may include:

Access: You may have the right to request access to personal information we maintain about you.
Correction: You may have the right to request correction of inaccurate information.
Deletion: You may have the right to request deletion of certain personal information.
Data Portability: You may have the right to request a copy of certain personal information.
Marketing Preferences: You may opt out of promotional emails by using the unsubscribe option included in those communications.
Other Privacy Choices: Additional rights may apply depending on your location and applicable privacy laws.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests, as permitted or required by law.

We will not discriminate against you for exercising privacy rights that apply to you under applicable law.

Privacy Complaints

If you have a concern about how we handle your personal information, please contact us first so that we can review and address your concern.

Depending on where you live, you may also have the right to contact the appropriate data protection or privacy authority in your jurisdiction.

International Data Transfers

Because we use Shopify and other service providers to operate our Services, personal information may be processed or stored in countries outside the country where you live.

Where required by applicable law, appropriate safeguards will be used for applicable international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy and publish the revised version on this page.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Cartcraft Discoveries
Phone: +1 816-280-9362
Email: support@CartcraftDiscoveries.site

Business Address:
1350 Walnut St
Kansas City, MO 64106-2914
United States