Payment Policy

Payment policy at Cartcraft Discoveries is focused on making the payment process simple and transparent for you. Here you can find all information related to payments while ordering products on our website.

Payment Methods

We use payment methods that are available and displayed on the checkout page.

Among those, you can find major credit/debit cards and other payment methods available through our checkout.

These payment methods displayed on your checkout page are the methods that can be used while placing the order at the moment.

Payment Processing

All payments are processed via payment service that is available on our checkout page. Payment information is processed through the relevant payment provider and not through Cartcraft Discoveries directly.

Only after the necessary payment has been successfully completed your order will go further for processing.

Payment and Order Confirmation

Order confirmation will be sent to you by email after your order placement and successful completion of the payment.

If you think that your payment has been completed, but you did not receive any order confirmation, please, contact our support team and we will check the status of your order.

Payment Verification

In some cases, additional verification of payment or order may be needed before order processing.

If additional information is needed for the purpose of payment or order verification, we will contact you using the information provided while ordering. This allows us to verify unusual or suspicious orders.

Prices and Currency

Prices of the products are indicated in US dollars (USD), unless specified otherwise.

Relevant product prices and any additional charges applicable for your order will be displayed on checkout page before you complete the order.

Failed or Declined Payments

If payment was failed or declined, please, check whether the payment information has been entered correctly and try again.

In case of continuing problem, you might want to contact your bank or card issuer or your payment provider.

An order cannot be processed unless the necessary payment is successfully completed.

Refunds and Payment-Related Issues

Approved refunds are made according to our Return & Refund Policy and refunded to the same payment method used for the purchase.

In case of payment-related issues (question about the payment, charge, refund or order confirmation) please contact our customer support team with your order information.

📞Contact Us

For any payments and order inquiries you can contact:

Cartcraft Discoveries

Phone: +1 816-280-9362
Email: support@CartcraftDiscoveries.site

Business Address:
1350 Walnut St
Kansas City, MO 64106-2914
United States